Privacy Policy

YOURCASHBACK

PRIVACY POLICY

YourCashback is part of Search Professionals Limited. This privacy policy explains how we use any personal information that we collect about you when you use this website.

Topics/ content


Definitions


  • Application Programming Interface (API) - is a software-to-software interface. APIs provide a secure and standardised way for applications to work together. They deliver the information or functionality requested without user intervention. Acting as messengers, APIs deliver one application’s request to another and return a response in real time.
  • Cash back means money earned from your active participation, as a member, of the YourCashback site. This is earned in two ways.

i) Part of a commission received by YourCashback for your signing up to become a customer of a brand, product or service advertised on our site. The tasks you may choose to participate in are wide ranging.

ii) If you purchase something from a store listed on YourCashback, you will receive a percentage or proportion of the purchase price.

  • ‘Cash out’ means monies that have taken from cash back that you are eligible to. 
  • Data controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Search Professionals Limited (‘we’) is the data controller of all personal data used by our business for our own commercial purposes
  • Data means information stored electronically or in certain paper-based filing systems.
  • Data processor means a person, public authority, agency or other body which processes personal data on behalf of the controller. Search Professionals Limited is also a data processor of personal data used in our business for our own commercial purposes.
  • ‘Link out’ means links to third-party websites, plug-ins, and applications.
  • Member means a person who participates in a variety of ‘online tasks’ using the YourCashback site
  • ‘Online task’ means a piece of work or an activity that is offered on our site that you can choose to participate in to earn cashback.
  • Personal data is any information relating to a person (a ‘data subject’) who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
  • Processing means any operation or set of operations which is performed on personal data or on sets of personal data (whether or not by automated means, such as collection, recording, organisation, structuring, storage, alteration, retrieval, consultation, use, disclosure, dissemination, restriction, erasure or destruction).
  • Site www.yourcashback.co.uk
  • Unique Identifier (UID) is an exclusive name or number that is assigned to you for identification purposes.

1. What personal data do we collect about you via this website?

When you agree to become a member of YourCashBack.co.uk ("Member"), you are able to participate in a wide range of online tasks through our “site” and able to purchase products or services via brands advertised on our “site”. We collect personal data, for these purposes, at various points which are detailed below:

  1. Information upon registration and activation

We collect personal data about you when you register with us to become a member of YourCashback.co.uk to enable you to:

  • participate and earn from completing a wide range of online tasks such as:
    • sign up to offers from brands
    • take up subscriptions to specific services
      •  make purchases
    • download apps
    • complete surveys, give opinions or enter quizzes
    • enter competitions
    • play games
    • get free trials
    • watch videos/ films/ adverts and give feedback
  • get cashback from shopping with advertisers that are featured on our site;
  • receive coupons from selected companies
  • receive information on cash back offers that we consider to be of interest to you

This information includes any details that you type in and/ or submit by signing up through Google or Facebook at registration or by editing your profile including:

  • Identity data 
    • Name ( first and last names)
    • Date of birth
    • Gender
    • Photo (via Facebook, or Google sign up or by adding it to your profile)
    • Password
  • Contact data
    • Postal address
    • Country (by adding it to your profile)
    • Email address
  •   Technical data includes:
    • User name (email address)
    • User ID
    • Internet protocol (IP) addresses
    • Login data
    • Browser type and version
    • Time zone setting and location
    • Browser plug-in types and versions,
    • Operating system and platform and
    • Other technology on the devices you use to access this website
  • Pseudonymized data 

Identifiable data as unique identifiers (UIDs), e.g. panellist ID’s or ‘Technical data’, are used, however direct identifiers, such as; name and contact data are removed. These are used to ensure that you are rewarded with what you have, rightfully, earned.


  1. Additional information from your use of the site

  • Profile data
    • Interests
    • Preferences
    • Usage data

  1. Additional information that may be required for engaging in demographic specific tasks such as surveys

  • Identity data 
    • Marital status
  • Contact data 
    • Telephone number.
  • Demographic/Profile data 
    • Interests
    • Preferences
    • Feedback and task responses including, but not limited to;
      • Age
      • Marital status
      • Gender
      • Household size
      • Income
      • Education level and
      • Employment status.

  1. Information at first request for payment (“Cash out”)

  • Contact data 
    • Postal address (if not provided previously)
    • Country
  • Financial data
    • Bank account details – Account number, Sort Code or
    • PayPal account details
       

The lawful bases for our use of this data are detailed in section 6.


  1. Information to improve your experience on our website

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. This also saves you from re-entering information when you return to the site.

Most web browsers can be set to: prevent you from receiving new cookies; notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the ‘Help’ facility provided with your browser.

If you do not want your visits to our website to be monitored in this way you can disable certain cookie functions as described below:

  • If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but certain functions will not be available.
  • Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of Internet browser programme your computer uses.

If your computer uses Microsoft Windows Explorer or Mozilla Firefox, you will need to follow these instructions after clicking onto this link www.allaboutcookies.org .

    • Go to the heading "Manage Cookies".
    • Click onto the option you prefer, either stopping cookies being installed, or notifying you of them.
    • From the list provided, click onto the programme, which your computer uses. If this is not shown on the list, click on the "help" heading on the bar at the top of this page, search for information on "cookies" - an explanation of how to delete cookies will appear, then follow these instructions.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

IP Address

Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our web sites.

We do not use your IP address to identify you personally but these logs may contain unique identifiable information left by your computer.

We use IP addresses for the following purposes:

  • To ensure that we are not receiving fraudulent registrations from the same IP address as evidence in the event of being challenged for sending unsolicited email. The IP address log would show that a registration took place on a given day.


  1. How does YourCashback use your personal data?


We will only use your personal data in line with the legal bases detailed in section 6.

a) To deliver online services to you, as a member of YourCashback, to enable you to earn cashback, rewards, incentives or other benefits.

Our primary use of your personal data is contractual i.e. to deliver the services that you choose to participate in, to earn cashback.

These services may include: 

External offers

  • a wide range of ‘online tasks’ such as:
    • offers from brands to sign up to
    • subscriptions to specific offers
    • opportunities to download apps
    • making purchases
    • completing surveys, giving opinions or entering quizzes
    • entering competitions where you can win a prize
    • playing games
    • getting free trials
    • watching films/ adverts

  • Cash back on shopping for products or services with stores advertised on our site
  • Receiving coupons from selected organisations and
  • Other cash back offers that may be identified and offered to you in the future

In all the above cases, you will ‘link out’ to other sites.

This Website includes links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our Website, we encourage you to read the privacy policy and the terms and conditions of every website you visit.

Internal offers

We may include a limited number of internal offers where we may need to ask you for further personal data to enable us to API this to a client. In this case, you will be asked for your consent for us to do this and be rewarded in the same way as for external offers.

b) To pay you your cash back, when eligible

We will use your banking data for the following purposes:

  • manage your payment (your payment information is transferred to our Bank or PayPal for processing);
  • To communicate with you regarding a transaction, if required;
  • To secure your transaction against fraud (we may use a third-party provider’s solution to detect fraud and ensure payment is complete);
  • To update your transaction history in your account profile;
  • For invoicing or to manage payment disputes;
  • To keep information we are legally required to, For example, to comply with tax and financial reporting obligations.

c) To provide you with updates on new opportunities to participate in cash back activities


As a benefit of being a member of YourCashback, we will send you regular email communications based on your profile, via Email and/or Push Notifications, of new offers which have been added to the website.

You can unsubscribe from emails and delete your account within YourCashback at any time.

d) To administer your account

In the event of an access request to stop future contact, we may keep your Contact Data on a suppression list, if required.

We have the right to suspend your account if we suspect fraudulent activity. In the event that this was proven, no cash earned would be due for payment.

e) To undertake our business analysis

We may use your data to form part of statistical analysis to measure YourCashback financial and marketing performance against our business objectives. Any use of this data would be anonymised for analysis purposes.

f) For other contractual purposes

We pass a unique identifier (UID) to ‘cashback on shopping stores’ which allows our system to match any purchase or action you take back to your account. Your Dashboard - available in ‘Your Account’ when logged into the site - provides full details on stores you have visited as well as your other activity(ies).

When you link through to the ‘stores’ we tell you to use the link that we ask you to click on which has your UID in it. For example, we might send you a link to a site to get car insurance. The email would come from us and it would contain a link out.
 

g) Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

You can do this in the 'Preferences' section in your account. Here you are able to:  Delete your account, unsubscribe from emails and unsubscribe from Push Notifications.

  1. Data retention policy

How long do we hold your data for?

We keep your personal data for no longer than is necessary for the purposes for which it is being processed. This is to reduce the risk that it will become inaccurate, out of date or irrelevant.

We ‘cleanse’ the database every six months to remove non-active users.

We ensure that your personal data is securely disposed of when no longer needed or you unsubscribe.

We will maintain regular email contact while you are a member.

You can unsubscribe from emails and delete your account with us at any time.

In some circumstances, we may anonymise your Personal Data so that it can no longer be associated with you, in which case we may use such information without further notice to you. Once you no longer have a relationship with us, we will retain and securely destroy your Personal Data subject to the foregoing and in accordance with applicable laws and regulations. If you request to receive no further contact from us, we will keep some basic information about you on our suppression list in order to avoid sending you unwanted materials in the future.

What happens to any cash earned balance on my account if: it is inactive for over six months; I delete my account or I unsubscribe from emails?

a) Inactive for over six months

  • If there is cash earned in your account but you have not reached the minimum threshold for payment, no monies would be due and the account will be closed.
  • If cash earned in your account is above the threshold for payment we will notify you to request your cash out before we close your account.

b) Delete account


  • If there is cash earned in your account but you have not reached the minimum threshold for

payment, no monies would be due.

  • If cash earned in your account is above the threshold for payment, this needs to be claimed within three months or it would be lost.

c) Unsubscribe from receiving new offers


  • Your account would remain open if it was active
  • If the account was inactive for over six months, a) would apply
  1. Access to your information and how to remove or correct it

How do I find out what information you hold about me?


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at privacy@searchprofessionals.co.uk  or write to us at the following address.

Search Professionals Ltd., The Barn, 1 West End, Whittlesford, Cambridge, CB22 4LX

Please include your name and date of birth to validate your request. We will provide the information to you in CSV format within 30 days.

There is no charge for this service.

How do I correct any details that you hold about me that are incorrect?

We want to make sure that your personal information which we hold, is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate. Please email us at privacy@searchprofessionals.co.uk and include your name and date of birth to validate your request. We will action the requested correction without delay.

How do I remove my details from your database?

To remove your information from our database, just send an email along with your name and date of birth to privacy@searchprofessionals.co.uk . If you receive an email from us there will be a link in the email which you'll be able to click to unsubscribe and remove your details from our database. We will action this without delay and erase all your information. An email confirmation will be sent to you.

What can I do if I object to your processing my data for direct marketing purposes?

You have a right to object to us processing your data for direct marketing purposes. You can notify us of this by emailing us at privacy@searchprofessionals.co.uk . We will stop processing your data as soon as we receive your request.



  1. If you have a complaint


If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@searchprofessionals.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:        

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

We would appreciate the chance to deal with your concerns before you approach the ICO or any other supervisory authority so please do contact us in the first instance.



  1. Lawful basis for processing your data


Most of the personal data that you provide are for the purposes of contractual necessity. Without this data, we are unable to deliver the services that you would expect to receive as a member of YourCashback.

You will be asked at the point of explicitly agreeing to use our services to confirm that you have read our privacy policy and agree to our terms and conditions before you go ahead.


We rely on the following lawful bases to process your personal data: 



Personal Data Held

Legal Basis For Processing

Personal Data

Photo

Consent for specific purposes. For example, for promotional purposes we would contact you by email.

Email address

Explicit consent for marketing by third parties

Additional data for internal offers – see section 2

Consent for specific purposes

Contact, transactions, usage, financial, profile, technical and demographic data

Contractual in the event of business transfer with the right to object – see section 9.

Contact Data

Contractual necessity

Name ( first and last names)

Contractual necessity

Date of birth

Contractual necessity

Email address

Contractual necessity

Gender

Contractual necessity

Postal address

Contractual necessity

Country

Contractual necessity

Password, user id, and username

Contractual necessity

Telephone number

Contractual necessity

Transactions data

Contractual necessity

Usage data

Contractual necessity

Cookies

Contractual necessity

Demographic data - for participation in surveys

e.g. education level; employment status; household size; income and marital status

Contractual necessity

Technical data e.g. : Browser plug-in types and versions, Internet protocol (IP) addresses, operating system and platform and

other technology on the devices you use to access this website, time zone setting and location

Contractual necessity

Financial data

Bank account details – Account number, Sort Code or PayPal account details

Contractual necessity
   

Contact data for account management and new offers purposes e.g. email address

Legitimate interests*

Transactions data

Legitimate interests*

Usage data

Legitimate interests*

Profile data e.g. interests; preferences

Legitimate interests*

Cookies

Legitimate interests*

Data needed to protect your vital interests

Vital interests



Legitimate interests*




YourCashback provides services to you as a member to enable you to earn cashback. To do this effectively we use your data to provide you with offers of new services or stores that we would expect to be relevant to you.



We consider that this use of your data is what you would reasonably expect, has minimal privacy impact and is justified from a commercial interests’ perspective.



We accept that this means we take extra responsibility for considering and protecting your rights and interests.



Rights available to you based on lawful bases


Your right to be informed (see section 4.) under Articles 13 and 14 in the UKGDPR means that we provide you with the information above about your lawful basis for processing. This can also affect which rights are available to you. The table below shows your rights based on lawful basis:

  

https://ico.org.uk/media/images/graphics/2258510/lawful-basis-table.png

Control of your preferences

You have the ability to do the following actions in the ‘preferences’ section of your account:

  • Delete your account
  • Unsubscribe from emails and
  • Unsubscribe from Push Notifications
  1. How we protect your personal data

Where is your data held?

  • We hold your data on a secure server provided by names.co.uk. The server is based in the UK.
  • We use a third party email platform to send out offers relevant to you, as a member, as part of our legitimate interests. We have a signed contract in place with this processor to ensure that they will keep your data secure and that they comply with the rules and principles of the UKGDPR (UK General Data Protection Regulation) and Data Protection Act 2018. We restrict data sharing to the minimum required to carry out the necessary processing.

How do we keep your data secure?

We take the security of your data very seriously from the outset. Our web address is HTTPS. (HyperText Transport Protocol Secure) This is the protocol used to access a secure Web server. We use https:// as the prefix to our Web address rather than the common http://, so that your session is managed by a security protocol and the transmission of data is encrypted to and from the Web server.

Secure certificates (SSL Certificates) are in place. These are small data files that digitally bind a cryptographic key to an organisation’s details. These allow secure connections from a web server to a browser. SSL is used to secure the transfer of your data to our server.

Our server is protected by a firewall. Log in details are securely shared internally between employees.

We are able to encrypt the data that is held in the database. If there are any security breaches, your data is encrypted and therefore secure.

We only store your data on server locations that are secure and UKGDPR (UK General Data Protection Regulation) and Data Protection Act 2018 (amended) compliant.

See section 8.  for transfers of data.

We will not share your personal details with any third parties without your express permission.




8.            Links to other websites




Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites, you should ensure that you read and agree to their own privacy policies and terms and conditions.



9. Transfers of data



Your personal data is held on a secure server in the UK provided by names.co.uk.

External offers

With all ‘link outs’ we only share an unique identifier (UID) which contains no personal data. You will be asked to enter into a new contract with the companies that you click through to.

We use a third party email platform to send out offers relevant to you, as a member, as part of our legitimate interests.

We have signed contracts in place with any processor to ensure that they will keep your data secure and that they comply with the rules and principles of the UKGDPR (UK General Data Protection Regulation) and Data Protection Act 2018. We restrict data sharing to the minimum required to carry out the necessary processing.

Internal offers

We may include a limited number of internal offers where we may need to ask you for further personal data to enable us to API this to a client. In this case, you will be asked for your consent for us to do this and be rewarded in the same way as for external offers. 


Business transfer


In the event of YourCashback being sold, transferred, merged, declared bankrupt or otherwise changes its business status, we will notify you that we intend to transfer your personal data to a new owner or entity so that the service can continue to be provided to you.

Your personal data will, under the terms of this Privacy Policy, then continue to be used for the purposes for which is was supplied by you.  

Before this transfer takes place, you will have the opportunity to opt out and request the deletion of all of your data.


  1. Special categories of data

YourCashback is offered to UK residents over 16 years old only.

YourCashback does not offer its services to children under the age of 16 due to the requirement for members to have a bank account to receive eligible payments.

  1. Changes to our privacy policy

We keep our privacy policy under regular review and any updates will appear on this web page. This privacy policy was last updated in October 2023.

  1. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email privacy@searchprofessionals.co.uk or write to:

Mr. S. Threlfall, Search Professionals Ltd., The Barn, 1 West End, Whittlesford, Cambridge, CB22 4LX

YourCashBack.co.uk is a trading name of Search Professionals Ltd, The Barn, 1 West End, Whittlesford, Cambridge, CB22 4LX, registered in England and Wales (no. 06625017).